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ERROR MESSAGE: Error 14030: The local license file has been destroyed SOLUTIONS: Solution 1: The related permission is not enough, please follow up the steps below to grant the full permission. a. Right click the C:Inetpubwwwroot folder, se...
ERROR MESSAGE: Warning 14033: Failed to obtain the Server ID. xx% days remain to fix the problem. CAUSE ANALYSIS: The mac address of the machine which has Appeon Server installed is changed from the one specified in the Appeon License. SOLUTION:...
SYMPTOMS: The error "Setup is about to terminate. Failed to validate license. Please contact license@appeon.com for help." as shown below__ may occur during upgrading your Appeon to a higher version or build. CAUSE: It's probably caused by that the ...
PHENOMENON: Run into the issue "Error 14003: Error in validating license signature!" after applying the license file. CAUSE: The license file is incorrect due to some reasons. SOLUTION: Please provide us the following information to fix this issu...
PHENOMENON: Run into the issue "14016: The license file installed to the machine hosting Appeon Server allows only %1 CPU(s), but %2 CPUs are detected" after applying the license file. CAUSE: The CPU number on the machine exeeds the maximum allowed ...
PHENOMENON: Run into the issue "The uploaded license file is invalid" after applying the license file. CAUSE: The license file is incorrect due to some reasons. SOLUTION: Please provide us the following information to fix this issue. * Click ...
PHENOMENON: When accessing to AEM you get the message "Error 14017: The Server ID in your license is not match with the one on your server". CAUSE: The server ID does not match the one binding in the license file. SOLUTION: CASE 1: If you tran...
PHENOMENON: After applying the license file successfully and return to the licensing page you get the message "Your license is not activated within the valid period, or your license activation fails for changing the system time, please confirm and then...
Appeon Office will be closed from Oct 1 to 7, 2016 for the National Day holidays and our License Dept. will take care of all license requests/issues when we get back to office on Oct 8. During the absence, if you have any urgent Appeon license problems...
Appeon Office will be closed from Dec 14 to Dec 16, 2016 for the Company Trip and our License Dept. will take care of all license requests/issues when we get back to office on Dec 19. During the absence, if you have any urgent Appeon license problems, ple...
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