Getting this error when trying to install Fileservice on Windows 2008: Solution: 1. The installer was interrupted before Appeon File Server could be installed. You need to restart the installer to try again. 2. Go to Control Panel->Administrat...

PHENOMENON The problem occurs only if the application server is WebLogic + Window 7/ Windows Vista. When the end user login to Win7 or Vista machine, and access the web app at the first, the end user will see the pop-up message as shown in Figu...

Phenomenon: When you install Appeon product, you run into the error which includes the serial number like {B24B7A85-A001-4687-BFF4-B85657C111EF}. Here we will take Appeon Developer related error for example (the Error Message is attached). So...

We recently figured out an issue relating to Jboss5.1.0-GA, which needs very careful to do the upgrade from 6.5 to 6.6. Please see below for more details. For the customer who is using Jboss5.1.0-GA as the application server, he may experience the i...

The Application Profile Name and Web URL cannot be changed when proceeding the Appeon Mobile install with the package that made by the Developer Package Tool, otherwise your application cannot be run. Please note that this issue is only for Mobile but ...

When you are using the EBF upgrade package to upgrade your Appeon version, please pay attention to the following notes to make sure the upgrade process is done smoothly. #1- You need to close PowerBuilder and stop your application server (for exampl...

If you failed to install the Appeon components due to some reasons, then you need to follow up the steps below to clean up the Appeon components before you do the Appeon re-installation. Here let's take the Appeon developer for example. 1. Download a...

PHENOMENON: When installing the Appeon server it run into the similar error as below, which interrupts the installation process. CAUSE 1: The Appeon installation program has been clicked repeatedly, and there are multi instances of the Appeon...

PHENOMENON: You fail to run/install MSI files in Windows 8/8.1. CAUSE ANALYSIS: This kind of error is caused by the insufficient permission on Windows 8/8.1. SOLUTION: Please follow up the steps below to run/install MSI files as Administ...

PHENOMENON: After you install the Appeon server, the AEM cannot be accessed and the application doesn't work. When you trap the results from a command window you will get the following. CAUSE ANALYSIS: The installation path of the Appeon serve...

Please see the videos for installing the Appeon Plug-in on Internet Explorer, Chrome, and Mozilla FireFox on YouTube: https://www.youtube.com/playlist?list=PL2Eo5uXB4T3kHLneEbRUimNO6SXHP6U2K [1] Links: ------ [1] https://www.youtube.com/playlist?li...

Google is currently blocking the NPAPI plug-ins in its newly released Chrome 42 by default in accordance to the phasing out so-called NPAPI plug-ins in Chrome [1]. However Chrome users can still override the blocking of plug-ins in Chrome for the ti...

Please refer to the attachment for solutions if you receive an "error 1603: A fatal error occurred during installation" error message when you try to install Appeon for PowerBuilder. __

Since there are authentication changes in iOS 9, users may not able to install Appeon Workspace from browsers by tapping the Download button. Please try the following: * Press and hold the DOWNLOAD button for iOS devices on the DOWNLOAD APPEON WO...

SYMPTOMS: If you receive a 1935 error (shown as below) when you try to install the software. CAUSE: It's probably caused by the third party software included the Appeon Developer. SOLUTIONS: Kindly please try the following steps to change the r...

SYMPTOMS: There's an error "Error 1117.The request could not be performed because of an I/O device error." (as shown below) popping up during installing Appeon. CAUSE: The hard disc might be destroyed. SOLUTION: Replace the destroyed hard disc w...

SYMPTOMS: You may get the error "1608: Unable to create InstallDriver instance" when trying to install Appeon. CAUSE: There might be problems with the installshield. SOLUTION #1: Please try to run the install driver IDriver.exe and IDriver2.exe u...

In order to explain the instructions and important notes for upgrading Appeon from an earlier major version to a higher version, we'll take upgrading Appeon 6.5 to Appeon 2015 for an example. DO THE FOLLOWING BEFORE UPGRADING: * Back up the env...

SYMPTOMS: When you input the Appeon product key during installing Appeon Server on Ubuntu, you may get an error saying "The product key [XXXX] you specified is not valid" as shown below. CAUSE: It is caused by the "-e" before every line. Appeon take...