Knowledgebase
PowerScript Reference (5)
Objects & Controls (3)
Troubleshooting Appeon Develpoer (8)
Troubleshooting Appeon Install (19)
Troubleshooting Web Deployment (2)
Troubleshooting Web Applications (29)
Troubleshooting Appeon Server (35)
Appeon Workaround&Solutions (18)
Others (11)
Appeon Mobile (16)
Appeon License (10)
Developer deployment slowly or Package install application slowly(or
have the error message 02004: Format returned from Appeon Server is
incorrect.)
SOLUTION: Please according to the following steps to turn the Appeon
developer deployment performanc...
Please see Appeon LDAP Security Configuration Guide as attached.
1. Copy the JDBC driver(Microsoft SQL Server JDBC driver: sqljdbc.jar
or jTDS JDBC driver: jtds-1.2.jar) to the Jboss folder.
%JBOSS_HOME%serverinstancelib (%JBOSS_HOME% indicates the JBoss
installation path)
_Here we take SQL Server as an example, ...
Besides the English character, if you want to use other characters in
your web application, please try the following:
1. Locate Web.config under C:InetpubwwwrootappeonAEM on the machine
which has Appeon Server installed.
2. Open Web.config with n...
For how to configure a DataSource for Weblogic 11g, see attached
please.
Appeon provides its own tools and plug-ins to configure an Appeon
Server cluster and implement the load balancing and failover
functionalities. An Appeon Server cluster is essentially a group of
WebSphere Application Server, each with Appeon Server and...
Sometimes there will have database connection problem when the ASA is
used by both PB and Appeon applications. Please refer to the
instructions attached to setup the ASA Startup as Windows Services to
solve the problem.
ISSUE:
When you login the AEM with the correct username/password in IE 10
(currently this issue is found to occur only with IE 10), the login
page will keep the same and nothing would happen.
CAUSE:
You didn't set the Compatibility View settin...
ISSUE: The Updateblob SQL Statement fails to be executed if you are
using SQL Anywhere 12.
CAUSE: This is a bug of ASA 12. Which makes Appeon default to use the
Anywhere 12 driver to connect to the ASA 10/11/12.
SOLUTION: You can use the followin...
ISSUE: Experience the error saying "java.io.IOException: Keystore was
tampered with, or password was incorrect" when you are using EAServer
6.x.
CAUSE: This is an issue relating to EAServer.
SOLUTION: Before EAServer fixes this issue, we use the ...
ISSUE 1: Experience the error saying "code=17003 message=get embedded
syntax object failed" when running the application.
ISSUE2: The type initializer for 'Appeon.ApplicationDB.DataAccess'
threw an exception when executing the IOS program.
CAUSE:...
ISSUE 1:
PHENOMENON:
SOLUTION:
Appeon doesn't support using ODBC Driver to connect the SQL Server,
please use the SQL Server Native Driver to resolve this kind of issue.
ISSUE 2:
PHENOMENON:
You may experience the error 'Request tim...
PHENOMENON:
Experience the following error on the client
And get the following error message in the appeonerror.log file
2013-09-09 16:01:49.593 : Thread was being aborted.
at Appeon.Server.Services.Controller.JRouterImpl.Call(Int32
client...
The appeonserver.log and appeonerror.log files are very helpful to
troubleshoot the Appeon server related issues, therefore, when you run
inton the Appeon server related issue please follow up the steps below
to generate and send these files to us for ...
PHENOMENON: When you click the Generate Activation Request button to
generate the bin file it runs into the following error.
CAUSE: The region date formats set on the machine cannot be
recognized.
SOLUTION:
Step1- Open the Region and Language ...
PHENOMENON:
You may run into the error 'System.Data.SQLite32, Version=1.0.65.0"
when deploying the application by using the Appeon Developer.
CAUSE ANALYSIS:
The reason why 'System.Data.SQLite32, Version=1.0.65.0" issue
occurred was that Appeo...
The "Library used incorrectly No transaction is active on this
connection" error occurs when performing an update to the appeondb
database in the Web application (such as calling SetProfileString to
write INI settings to appeondb).
And the following...
PHENOMENON:
When accessing to the AEM you get the following error message.
CAUSE ANALYSIS:
This issue is relating to the IIS configuration.
SOLUTION:
1. Back up the file applicationHost.config under the directory
C:WindowsSystem32inet...
PHENOMENON: In the Connection Cache, when selecting the Connection
Type the related information such as the Database Host, Database Port
and Database Name aren't displayed (see the picture below).
CAUSE ANALYSIS: The URL of the application hasn't be...
Here are the steps to do the timeout settings.
Step 1: Go to C:InetpubwwwrootappeonAEM, and add the following
highlighted code into the web.config XML file. By default, the value
of the Execution Timeout is 100 seconds, and the value of the Max
Requ...
* On windows 2008, you may get the following error when click Test
LDAP Settings.
2015-05-19 13:26:14.563 :Logon failure: unknown user name or bad
password.
at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
at System.Direc...
SYMPTOMS: an error (Error 14009: Error in Validating Hash Code) shown
below occurs in the AEM login page.
CAUSE: This issue might be caused by the FIPS Compliant Algorithms.
SOLUTION: Please try the following to disable FIPS Compliant
Algorithms ...
Please refer to the attachment to configure Apache with JBoss.
Please refer to the attachement for details and solutions when you
come arcoss the error "Failed to start new transactions" when updating
the data by using JBoss as the application server.
When you get the Error 10001 saying "Failed to find the transaction
'sqlca' in the current session. Please check whether you have
connected the database corresponding to the transaction." please refer
to the following for solutions.
SYMPTOM: The err...
Please refer to the attachment for solutions when the Run as
adminstrator option is not available in the Start xx (Start JBoss,
Start JEUS, Start WebSphere, Start WebLogic, etc.) menu, after you
successfully installed Appeon for Java servers (Jboss, JEUS,...
After you upgrade your Appeon 2015 Build 0256 to a higher version,
please follow the steps below to run the application:
1. Close all Web browsers.
2. Uninstall the Appeon multi-browser plugin from the Control Panel.
3. Run the application.
...
When connecting with the Appeon Web app via HTTPS, a certificate
signed by Appeon must be installed on the client first. This
certificate helps secure communications between the Appeon plug-in and
the Web browser; the installation is required only one ...
Some versions of Chrome or Firefox have stringent rules on SSL keys
which will block the Appeon plug-in download and throw an error
"Server has a week ephemeral Diffe-Hellman public key", as shown
below.
Solution: this issue occurs only when the App...
ERROR MESSAGE:
Error occurred when loading
C:inetpubwwwrootAppeonAEMconfigserver.config file
CAUSE:
This kind of issue is caused by the limited permissions. To clarify
it, some settings make IIS not have enough permission to access the
server....
SYMPTOM
It run into the error "failed
/home/appeon/jdk1.8.0_102/jre/lib/i386/client/libjvm.so, because
/lib/tls/libc.so.6: version `GLIBC_2.4' not found (required by
/home/appeon/jdk1.8.0_102/jre/lib/i386/client/libjvm.so)" when using
widlfly and Jb...
Appeon Server open interfaces give users the opportunity to manage
services provided by Appeon Server through PowerBuilder code. There
are the following open interfaces provided by Appeon Server:
https://www.appeon.com/support/documents/appeon_online_h...
* THE APPEON SERVER OPEN INTERFACES
Appeon Server open interfaces give users the opportunity to manage
services provided by Appeon Server through PowerBuilder code. There
are the following open interfaces provided by Appeon Server:
https://www.appeo...
SYMPTOM
You may encounter the "Error 20037 or 20038: Your license is not
activated within the valid period, or your license activation fails
for changing the system time, please confirm and then re-apply for the
license" as shown below in about 30 d...
SYMPTOM
In a SystaxFromSQL sentence, it returns "Error 10999
---------------------------
Name cannot begin with the '=' character, hexadecimal value 0x3D.
Line 1, position 879." in the Test Mode (AEM > Application > Client
Features > 'Applicat...
Help Desk Software by Kayako Fusion
Copyright © 2019 Appeon. All rights reserved. Terms of Use | Privacy Statement
Copyright © 2019 Appeon. All rights reserved. Terms of Use | Privacy Statement